Frequently Asked Questions
Q - Where is the Ultimate Proofreader based?
A - We are based in the UK.
Q - What kind of academic language services do you provide?
A - We provide four main services: proofreading services; editing services; and rewriting services – in addition to our English text reduction service.
Q - What are the turnaround times for the proofreading services & editing services & rewriting services?
A - Our average delivery times are detailed below, but please get in touch with us for more specific completion times and pricing.
1) Proofreading & Editing services
Up to 15,000 words (within 24-48 hours)
20,000 words (within 48-72 hours)
2) Rewriting & Paraphrasing Services
Up to 3,000 words (within 24 hours)
4,000 words (within 36 hours)
6,000 words (within 72 hours)
For any longer assignments or express service, please get in touch with us for an exact quote and turnaround times.
Q- Do you apply express rates?
A - We apply express rates if you need your paper to be edited, proofread or paraphrased within a shorter deadline than our set turnaround times.
Q - What are the methods of payment you use?
A - It is quite easy and straightforward to pay for our services. The safest method of payment for us and for our clients is Paypal. However, if you prefer, you can pay us via bank transfer.
Q - Are your proofreaders and copy-editors native speakers?
A - We only employ highly qualified native speaker proofreaders, copy-editors and paraphrasers with many years' experience, academic knowledge and relevant background. All of our editors and proofreaders are native speakers of English with MA and PhD qualifications.
Q- How confidential is your service?
A - We apply a strict confidentiality policy to ensure your document remains secure from the beginning to the end of the process. Only the operational manager and the proofreader, editor or rewriter will have access to your document. Once sent back to you and you are happy with it, we will remove your manuscript from our systems altogether. We won't hold any copy of your paper.
Q - Why should I choose your service?
A - Unlike other sham essay and thesis proofreading services providers, we offer genuine top-quality editing and proofreading services at cost-efficient and absolutely reasonable prices. We give you a much better quality at a lower cost. Additionally, we have the UK's best proofreaders, editors and rewriters. We constantly achieve 99.9% customer satisfaction. We can also do a sample of your document so that you can test our quality without any obligation whatsoever. Our services are also personalised to suit your own individual needs and requirements.
Q - Do you write dissertations/theses or essays?
A - We are a specialist dissertation proofreading services UK-based provider. We proofread, edit and improve essays, dissertations, journals and other scientific and academic papers, but we DO NOT write dissertations, theses or essays. We usually advise that you - as student or academic - should write your own dissertation/thesis or manuscript and then get it professionally edited and proofread. This is much safer than using a paid third-party company to research and produce an academic manuscript for you.
Q - Do you use proofreading or editing software or tools?
A- No. We do not use any tools or software for proofreading or editing, or for any of our services. We use human editors, real academic language experts and do all our work - from start to finish - manually to ensure high quality and accuracy.
Q - Do you have editors and proofreaders with expertise in scientific subjects and other fields?
A - We have edited and proofread thousands of dissertations, essays and journals in various scientific and non-scientific disciplines. Our editors come from an academic background. However, we cannot claim they are subject matter experts. Our job as a proofreading service provider is to fix, correct and improve the language. We do not comment on or alter arguments, sources, theories, or any other content in your paper. That is your purely your responsibility as the researcher and the author of the academic paper.
Q - Do you charge for reviewing a second draft of my paper if my supervisor asked me to make changes?
A - If the changes introduced in the dissertation or essay are minor, we do not charge you again. However, if your supervisor requested radical changes that involve deleting and adding new significant sections to your paper, we will charge you only for the new added parts.
Q - What if my supervisor is not satisfied with my paper and asks for additional proofreading and editing?
A - If your supervisor is not entirely happy with a manuscript that we have edited and proofread for you, we will review it again for you at no cost. But any specific comments from your supervisor will help us to know where the problem is and fix it.
Q - Do you check for plagiarism in my thesis/essay/dissertation as part of your intensive proofreading services?
A - The in-depth dissertation proofreading service we provide does not include checking plagiarism.
Students usually use Turnitin to check the similarity rate before sending us the final draft of their essay, journal or dissertation for copy-editing.
Q - What if similarity is too high in my literature review?
A - If there is a high similarity rate (plagiarism) in the literature review section of your thesis, we do offer a professional paraphrasing service UK-based, in which we rewrite the parts with a high similarity rate professionally so that your paper can pass through the plagiarism detection software successfully.
Q - Are your prices inclusive of VAT?
A - All our quoted prices are inclusive of VAT. You will not need to pay any hidden or extra fees. Our pricing policy is fair and transparent.
Q - Will your proofreader & editor implement the language-related changes he or she suggests in the copy or do they just highlight them and expect me to do implement them?
A - All changes, amendments and improvements required in your dissertation/dissertation, journal or essay will be introduced and implemented by the editor.
Q- Do you provide any other academic services for PhD or MA students?
A- We provide an academic text shortening service. Students often have to stick to a certain word count in their academic papers. If you have overshot the required length in your paper and you need to reduce your word count, this professional service will be of the greatest help.
Q- Do you offer after-sale support?
A- We continue to support our clients during and after the completion of their order. As a professional service provider, we take our job seriously and if you need any further assistance after you have received your paper, we are here to help. Our job ends when you are completely happy and satisfied with our service.
Q- How many clients have you served so far?
A- Since our launch in 2005, we have edited and proofread over 20,000 dissertations and theses and 30,000 essays and journals.
Q- Do you provide official receipts?
A- Many academic students fund their own studies independently, but others are on government-sponsored scholarships and therefore need receipts proving payment for proofreading services. Upon request, we provide you with an official receipt and invoice to claim your money back or settle the payment through your university or institution.
Q- Are your services certified?
A- All our editing and proofreading services are fully certified. If your university or journal publisher requires a certificate stating that your essay, article, thesis or dissertation has been professionally proofread, we provide an official certificate to this effect at no charge.
Q- How do you proofread the text?
A- We have a detailed article explaining how text proofreading works from A to Z.